Privacy policy

Last update: 2024 – 10 – 12

Filigran is serious about protecting your privacy.

This Privacy Policy is designed to inform you about how we collect, use your data, and you can access it and ask for revision / deletion.  

1. REVISIONS TO PRIVACY POLICY

We will be updating this Privacy Policy on a regular basis. You can tell if the Policy has been revised since your last visit by checking the date at the top of this page

The use or access of our Website hereby signifies your acceptance of the terms of this Privacy Policy.

3. INFORMATION COLLECTED BY US

Our main goal when collecting any data, is to provide you a safe, efficient, and customized experience aimed to provide our services that most likely meet your needs.

The information that we collect depends on the nature of how you choose to interact with the Website. We only obtain Personal Information if you choose to voluntarily provide us that information.

4. COOKIES POLICY

Cookies are files with small amount of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website may use these cookies to collect information and to improve our website. We may use cookies to learn more about the way you interact with our content and help us to improve your experience when visiting our website.

We will not use cookies to collect personal identifiable information about you. We collect informations that your browser sends to us called ‘Log Data’. This includes information such as your computer’s Internet Protocol or IP address, browser version, pages of our Website that you visit, date and time related data as well as other statistics.

However, should you wish to prevent Filigran from collecting those, you can choose to block cookies set by us or the websites of any third-party suppliers by changing your browser settings. Please note that most browsers automatically accept cookies so if you do not wish cookies to be used, you may need to actively delete or block the cookies.

5. PERSONAL DATA

We use the CNIL’s definition: “personal data means any information relating to an identified or identifiable individual; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.

The categories of personal information we may collect include the following:

  • Personal identifiers: Name; email, physical or billing addresses; social media handles; telephone numbers; IP address; account number and passwords;
  • Internet or other electronic activity information: Device, operating system and browser information; information regarding your interaction with our Sites; URLs of the pages you visit; mobile application data; logs of browser extension queries and other usage data;
  • Professional information: Name of current employer or company you represent and position(s) you hold; additional professional information you provide to us or post or share with our community;
  • Commercial information: Information about queries, analysis, or annotating results that users create by utilizing the Services.

6. COLLECTION

We may collect your information when you contact Filigran or choose to interact with us. When using our contact form, or asking for a demo, you choose to provide us your Personal Information. Consent is always obtained to process and acquire your Personal Information.

7. USE OF INFORMATION

We use your Information to:

  1. better understand your needs and to provide a better experience on our Website;
  2. operate and maintain the Website
  3. detect and protect against error, fraud and/or any criminal activity;
  4. communicate with you;
  5. provide technical support, including updates; and
  6. develop new and exciting products, services, features etc.,

8. TYPES OF INFORMATION NOT ALLOWED ON THE WEBSITE

– Nudity or other sexually suggestive content;
– Hate speech;
– Credible threats or direct attacks on an individual or group;
– Content that contains self-harm or excessive violence;
– Content that is deemed illegal by the governing laws;
– Fake or impostor profiles; and
– Spam.
(This is not an exhaustive list)

9. INFORMATION SHARING POLICY

  1. While we will not disclose personally identifiable information that we collect to unaffiliated third parties, we reserve the right to provide such information to our affiliates, contractors, etc. to enable them to perform services such as improving the Website any related services and features, or maintenance services on our behalf.
  2. We also reserve the right to disclose such information to any third party for any or all of the following reasons: (i) by law; (ii) to comply with legal processes or governmental requests; (iii) to prevent, investigate, detect, or prosecute criminal offenses or attacks on the technical integrity of the Website; and/or (iv) to protect the rights, property, or safety of or our employees, our users, the general public, or you.

10. DATA RETENTION

  1. Unless a longer retention period is required by law, we will only hold your information for the period of two years.
  2. Even if we delete your information, it may persist on backup or archival media for legal, tax or regulatory purposes.

11. A SPECIAL NOTE ABOUT CHILDREN

We do not knowingly collect any personally identifiable information from children under the age of 18. If you think that your child has provided us any information on our Website, we strongly encourage you to contact us immediately. Adding protection for children while using the internet is a priority for us and we will do our best to promptly remove such information from our records.

12. CONTACT US

If you find any discrepancies or have any grievances in relation to this Privacy Policy, please contact us at [privacy@filigran.io] or:

Filigran

19 avenue Marianne Roustan

94 600  Asnières-sur-Seine FRANCE

13. CLAUSES SPECIFIC TO USERS WHO ARE DOMICILED IN EUROPE

While we process your data, we strictly adhere to the General Data Protection Regulation (“GDPR”) currently in force throughout Europe and available to all citizens of the European Union.

We respect your rights, toward the use of your personal data :

  • Your right to information and access in accordance with Article 15 of the GDPR,
  • Your right to rectification under Article 16 GDPR,
  • Your right to erasure under Article 17 GDPR,
  • Your right to restriction of processing under Article 18 GDPR and
  • Your right to refuse data portability under Article 20 GDPR.

If you want to access, rectify or delete your personal data as stored by us, you can send an email to:  [privacy@filigran.io].

14. CLAUSES SPECIFIC TO USERS from California (United States) Residents.

Pursuant to the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

This Supplemental Privacy Notice applies solely to consumers residing in California, with whom Filigran may interact, and visitors to our website.

Filigran collects Personal Data in a variety of ways, including:

  • Directly from you, such as through an online form when provided by Filigran for a specific purpose; and when you otherwise provide us with your information. 
  • Automatically, such as through cookies or other technologies that provide us with information about your use of our online services/website.

Categories of Personal Data Filigran collects, processes and discloses:

Depending upon the nature of interactions with Filigran in prior twelve (12) months, Filigran may have collected and processed the following categories of Personal Data about you. We may disclose this Personal Data to our Vendors (service providers, contractors, or processors as those terms may be defined in applicable laws).

  • Identifiers, such as name, email address, online identifiers, Internet Protocol (“IP”) address, and other similar identifiers and contact information you may provide.
  • Internet or other electronic network activity information, such as browsing history, browser type, device type, operating system, dates and times you visit our website.

Filigran processes Personal Data for the following business and commercial purposes:

  • Operating our business: to present information about Filigran’s products and services.
  • Communicating with you: responding to your inquiries about or products and services, and maintaining records of our interactions with you. 
  • As required by law: complying with transparency requirements; and responding to legal process.

Filigran does not sell or share, or commercialize your Personal Information.

California consumers have certain rights with respect to their Personal Data. You may exercise the rights applicable to you by emailing us at [privacy@filigran.io].

Verification of Request: To make your request, you must provide us with your first and last name, email address, city and state of residence, and which of the right(s) described below you are intending to exercise. We will verify your request by comparing the information that you provide as part of your request with the information (if any) that we have about you in identifiable form. We cannot fulfill any requests that are not verified.

California Consumer Rights: You may be entitled, in accordance with applicable law, to request:

  • Access to the specific pieces of Personal Data we have about you or more information about our data processing practices. 
  • Deletion of Personal Data that we collected from you.
  • Correction of any inaccurate Personal Data we maintain about you.

We don’t sell nor share your personal data with any other person or company outside of the Filigran’s group.

Filigran will not discriminate against you for exercising your rights, although some of the functionality and features available on our website may change or no longer be available to you.

You may designate an authorized agent to make a request on your behalf by drafting, signing, and authenticating a letter that makes clear (i) the identity of your agent and (ii) the purposes for which you are appointing the agent. If you are an authorized agent, you must provide us with the information described above about the consumer on whose behalf you are acting as an agent, as well as your own first and last name and email address, and a letter that has been signed by the consumer appointing you as an agent.

HOW TO CONTACT FILIGRAN:

If you have any requests, questions, or concerns related to this Supplemental Notice, please contact Filigran at:

Filigran Inc.

c/o Vistra 156 W 56th Street, 3rd Floor,

New York, NY 10019

USA